Emails generated from Automations are not in Communications log | Voters

Emails generated from Automations are not in Communications log

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Mark Bronstein

Our automations send out a registration email before each event. These emails are not showing up in Communications so we are unable to see who has opened them.

January 11, 2026

Matt Robinson

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Matt Robinson

Just tested this and it worked for me. Can you let me know if you keep seeing it?

Mark Bronstein

Today's automation email did show up so I think you fixed it, however @eventname was not substituted with the eventname. The email itself went out correctly, but in the Communications log, it wasn't substituted. You can take a look for yourself. I tested all other reported bugs and it looks good. Thanks!